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Showing 3512 to 3521 of 3620 search results for part of our Brexit.

  1. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints. ... We are focused on ensuring improved outcomes for customers who complain about the sale of PPI and, as part of our
  2. PS16/14: Financial Services Compensation Scheme – Changes to the Compensation sourcebook: feedback on CP15/40 and final rules

    Policy statements Published: 29/04/2016 Last modified: 29/04/2016
    Our new rules will be of interest to retail consumers and consumer groups because they change the compensation arrangements available to consumers under the FSCS. ... The changes contained in the rules that form part of this Policy Statement will come
  3. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.
  4. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    For most people mortgage payments are their biggest monthly outgoing and we all budget on the assumption that the information our mortgage lender gives us about what we need to pay ... The £8.9 million fine was calculated using the penalty regime that
  5. FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets

    Press Releases Published: 08/10/2018 Last modified: 08/10/2018
    The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the
  6. How innovation and regulation in financial services can drive the UK's economic growth

    Speeches Published: 29/06/2023 Last modified: 29/06/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023.
  7. PS19/28: Proxy Advisors (Shareholders’ Rights) Regulations Implementation (DEPP and EG)

    Policy and guidance Policy statements Published: 25/11/2019 Last modified: 25/11/2019
    We are setting out changes to our DEPP and EG regulatory guides and processes now that we have new powers to discipline and investigate proxy advisors.
  8. Quayside Fund Management / Quayside Business / Quayside Premier (Clone of EEA Authorised firm)

    Warnings Published: 29/03/2022 Last modified: 06/04/2022
    Quayside Fund Management / Quayside Business / Quayside Premier (Clone of EEA Authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of
  9. Go Compare Bonds / GoCompare Bonds / GoCompare Bond Rates (Clone of FCA authorised firm)

    Warnings Published: 06/12/2021 Last modified: 18/03/2022
    Go Compare Bonds / GoCompare Bonds / GoCompare Bond Rates (Clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of
  10. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.