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Showing 202 to 211 of 274 search results for part of the Financial LIves 2022 survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty

    Statements Published: 15/02/2024 Last modified: 15/02/2024
    FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area.

  3. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  4. The fight against skimmers and scammers

    Speeches Published: 05/09/2019 Last modified: 05/09/2019
    Speech by Charles Randell, Chair of the FCA, delivered at the Cambridge Economic Crime Symposium.

  5. Financial promotions quarterly data 2023 Q3

    Data Published: 03/11/2023 Last modified: 14/02/2024
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2023 and 30 September 2023.

  6. What makes good conduct regulation?

    Speeches Published: 14/02/2017 Last modified: 14/02/2017
    Speech by John Griffith Jones, Chairman at the FCA, delivered at the Cambridge Judge Business School.

  7. The future of regulation: AI for consumer good

    Speeches Published: 16/07/2019 Last modified: 16/07/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Alan Turing Institute.

  8. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.

  9. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.

  10. Getting affordability right in consumer credit

    Speeches Published: 15/03/2018 Last modified: 15/03/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, at Credit Summit, London.

  11. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum