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Showing 51 to 60 of 127 search results for particular care when dealing with vulnerable customers.

  1. FCA highlights concerns when credit firms allow repeat borrowing

    Press Releases Published: 06/08/2020 Last modified: 07/08/2020
    The FCA has today published the findings of a review into relending by firms that offer high-cost credit.

  2. Support during challenging times

    Blogs Published: 19/05/2023 Last modified: 23/05/2023
    As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety.

  3. Investigation opening criteria

    How we operate Published: 22/04/2016 Last modified: 21/02/2022
    Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct

  4. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

  5. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  6. Loan-based crowdfunding platforms: summary of our rules

    New firm authorisation Published: 11/05/2015 Last modified: 13/08/2021
    The following rules may be relevant for firms operating in the loan-based crowdfunding (including peer-to-peer and peer-to-business) market when considering their investment activities.

  7. FCA announces support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 22/05/2020 Last modified: 22/05/2020
    FCA announces proposals to support customers struggling to pay their mortgage due to coronavirus (Covid-19).

  8. It's time for an Enlightenment on financial inclusion

    Speeches Published: 29/09/2023 Last modified: 29/09/2023
    Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event.

  9. FCA requests further information about overdraft pricing from firms

    Statements Published: 28/01/2020 Last modified: 28/01/2020
    Over the past few days there has been significant comment about many headline overdraft rates

  10. Review of debt management sector gets underway

    News stories Published: 19/10/2017 Last modified: 19/10/2017
    We are undertaking a thematic review of the debt management sector, in line with the commitment in our 2017/18 Business Plan.