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Showing 221 to 230 of 673 search results for particular needs of their vulnerable customers.

  1. Apply to become a consumer credit lender or hirer

    Firm authorisation Published: 15/11/2023 Last modified: 16/11/2023
    Find out how to apply to the FCA for authorisation If you want to engage in regulated activities as a lender or hirer.
  2. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    Something is awry here. This is something in which we have been taking a particular interest. ... You cannot easily fix an ex-ante risk appetite so we need to think of a new approach.
  3. Getting the right investor outcomes

    Speeches Published: 24/09/2014 Last modified: 30/09/2014
    Speech by William Amos, Director of Wholesale Banking and Investment Management at the Investment Week Fund Management Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.
  4. Statement on how firms should handle post and paper documents

    Statements Published: 13/05/2020 Last modified: 13/05/2020
    We recognise that during the coronavirus (covid-19) pandemic there will be some important functions, such as processing post, that will be more difficult for firms to do in a timely way.  
  5. Consumer credit income – what to report

    Tasks for firms Published: 24/10/2017 Last modified: 03/05/2024
    See how the FCA charges consumer credit firms annual fees based on the data in the CCR002 or CCR007.
  6. High-cost credit review

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers.
  7. Regulatory Sandbox accepted firms

    Firms Published: 27/03/2022 Last modified: 24/05/2024
    Firms that have been accepted into the Regulatory Sandbox, including previous cohorts.
  8. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs
  9. The fairness challenge

    Speeches Published: 24/10/2013 Last modified: 25/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version.
  10. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment