Search results
Showing 31 to 40 of 673 search results for particular needs of their vulnerable customers.
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FCA puts the spotlight on debt management firms
The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal -
Helping people access cash
The FCA is committed to ensuring consumers and businesses can access the cash they need. We’re using our powers to act where we find or anticipate significant issues. -
Credit cards (including retail revolving credit) and coronavirus: temporary guidance for firms
FCA publishes temporary guidance on credit cards during the coronavirus situation -
Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms
The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19) -
Branch and ATM closures or conversions; good practice and areas for improvement
Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions. -
Supporting consumers with pension transfers
Read how firms should support consumers with characteristics of vulnerability when providing pension transfer advice. -
Firm handling of complaints during coronavirus
Find out about how firms should handle complaints during coronavirus. -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar -
Cash-based money laundering
Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls.