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Showing 441 to 450 of 673 search results for particular needs of their vulnerable customers.

  1. FCA finds current account switching service working for consumers

    Press Releases Published: 12/03/2015 Last modified: 12/03/2015
    In addition a small number of operational issues associated with CASS and the switching process more broadly need to be tackled. ... More needs to be done to raise awareness of the tools which already exist to enable customers to move around.”.

  2. From intellectual certainty to debate

    Speeches Published: 25/02/2015 Last modified: 26/02/2015
    they are interested in whether it is principled – which is the conversation the sector really needs to be holding. ... So principle will become practice. It is, however, clearly an imperative for policy makers to remain alive to the benefits of areas

  3. Automated advice: existing rules and guidance

    Firms Published: 27/03/2022 Last modified: 10/02/2023
    Before applying for Innovation Pathways, read our existing rules and guidance to check whether your question is covered.

  4. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 02/08/2022
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals

  5. FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 02/06/2020 Last modified: 02/06/2020
    The FCA has today confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one.

  6. FCA confirms approach for financial promotions in social media

    Press Releases Published: 13/03/2015 Last modified: 13/03/2015
    One way of managing this risk is the use of software that enables advertisers to target particular groups very precisely. ... The Finalised Guidance: FG15/4 - Social media and customer communications: The FCA’s supervisory approach to financial

  7. What can the consumer credit sector expect from the FCA?

    Speeches Published: 21/03/2019 Last modified: 21/03/2019
    Speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, at the Credit Summit, London.

  8. FCA seeks feedback on non-workplace pensions

    Press Releases Published: 02/02/2018 Last modified: 11/04/2024
    The FCA is gathering views on the market for non-workplace pensions.

  9. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.

  10. The future of financial conduct regulation

    Speeches Published: 23/04/2019 Last modified: 22/01/2021
    Speech by Andrew Bailey, Chief Executive of the FCA, on the the future of financial conduct regulation, delivered at Bloomberg, London