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Showing 501 to 510 of 673 search results for particular needs of their vulnerable customers.
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Getting culture and conduct right - the role of the regulator
Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, delivered at the 2nd Annual Culture and Conduct Forum for the Financial Services Industry in London. -
Creating a fair and competitive environment for retail banking in the interests of consumers
Speech by Karina McTeague, Director of Retail Banking, the FCA. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger
Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI). -
FCA fines RBS, NatWest and Ulster Bank Ltd £42 million for IT failures
The IT failure affected over 6.5 million customers in the United Kingdom for several weeks. ... This caused the IT incident that disrupted customers’ ability to use banking facilities on 20 June 2012. -
General FAQs for policyholders with business interruption insurance
Guidance on how to make a claim and more information on clauses. -
Karina McTeague speech on retail banking and payments at the PayExpo 2017
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape. -
From regulator to firm to consumer: a virtuous chain of events
Speech by Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, delivered at the Building Ethnic Diversity and Inclusion in Investment Management - Report Launch. -
The commercial importance of culture to industry
Or is there, as I’ve been arguing, a need for much greater urgency? ... You should not – as I argued at a graduation ceremony for finance students earlier this year – need a rule book to determine right from wrong. -
Draft Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers. -
Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London.