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Showing 541 to 550 of 673 search results for particular needs of their vulnerable customers.

  1. We consult on changes to redress calculations for unsuitable pension transfer advice

    News stories Published: 02/08/2022 Last modified: 13/09/2022
    We have today published a consultation proposing updates to how redress is calculated for unsuitable defined benefit transfers advice, following a periodic review.
  2. PS19/30 Independent Governance Committees: extension of remit

    Policy statements Published: 17/12/2019 Last modified: 15/05/2020
    This policy statement sets out the FCA's final rules to extend the remit of Independent Governance Committees, with new duties in 2 areas.
  3. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    The FCA’s thematic review assessed the treatment of closed-book customers against four high level customer outcomes:. ... have regard to customers’ information needs through the life cycle of a product.
  4. Findings of multi-firm review into insurers' valuation of vehicles

    Multi-firm reviews Published: 27/03/2024 Last modified: 27/03/2024
    We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims).
  5. The new simplified advice regime and the advice / guidance boundary review

    Speeches Published: 21/03/2023 Last modified: 21/03/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference.
  6. Where next for investment and asset management regulation?

    Speeches Published: 28/09/2017 Last modified: 02/10/2017
    Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the FT Investment Management Summit Europe 2017.
  7. Proceeds of fraud - Detecting and preventing money mules

    Multi-firm reviews Published: 19/10/2023 Last modified: 13/11/2023
    We share the key findings from our review of payment account providers’ systems and controls against money mule activity.
  8. Financial watchdog proposes to ban debt packager referral fees to protect consumers

    Press Releases Published: 02/02/2023 Last modified: 02/02/2023
    The FCA is to push ahead with proposals to ban debt packager firms from receiving referral fees from debt solution providers, following further analysis of the market.
  9. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    Clydesdale is today paying the price for its decision to put its bottom line ahead of the need to ensure its customers were treated fairly.". ... The scheme volunteered by Clydesdale goes further; in particular all customers who were left with shortfalls
  10. Improvements needed to the credit information market to deliver better lending decisions for borrowers

    Press Releases Published: 22/11/2022 Last modified: 22/11/2022
    The Financial Conduct Authority (FCA) has set out proposals to improve the credit information sector so it can deliver higher quality and more comprehensive information for consumers and firms.