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Showing 551 to 560 of 673 search results for particular needs of their vulnerable customers.
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Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
Keeping pace with rising costs – improving financial inclusion for consumers
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022 -
Review on disclosure of costs by asset managers
We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are. -
Increasing confidence: what power posing can tell us about research for regulation
As regulators and policymakers, we need to be able to rely on good quality evidence in order to understand the markets we regulate and the consumers we protect, and this task ... How can firms improve customers’ engagement with their mortgages? What -
Financial promotions quarterly data 2022 Q4
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2022 to 31 December 2022. -
The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)
disclosure, whether, in the particular circumstances of the case, they need to pay more redress than under this approach. ... Making such complaints is free to consumers and most people should not need to use a claims management company to assist them. -
FG17/8: Streamlined advice and consolidated guidance
This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation. We have updated it to include guidance from our Advice Unit in response to queries received from -
Transforming to a forward-looking, proactive regulator
Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar. -
Rules that apply to firms in SRO and fund operators in the TMPR
We summarise the rules that apply to firms in the temporary permissions regime (TPR) and fund operators in the temporary marketing permissions regime (TMPR). -
Implementation group on changes to deliver switching options for mortgage prisoners
The group assists industry in preparing for rule changes introduced in 2019 and to promote greater lending flexibility by firms.