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Showing 561 to 570 of 673 search results for particular needs of their vulnerable customers.

  1. Recovery plans – initial observations

    News stories Published: 19/05/2016 Last modified: 19/05/2016
    unclear. This issue is of particular concern to us where firms are unable to evidence their ability to recover from all potential stressed scenarios. ... In particular, many recovery plans developed under simplified obligations failed to consider whether

  2. PS15/14: Restrictions on the retail distribution of regulatory capital instruments

    Policy statements Published: 12/06/2015 Last modified: 12/06/2015
    In this paper we set out the rules we are implementing following our consultation on restrictions on the retail distribution of regulatory capital instruments (contingent convertible securities (CoCos) and mutual society shares).

  3. Rent-to-own provider BrightHouse to provide over £14.8 million in redress to around 249,000 customers

    Press Releases Published: 24/10/2017 Last modified: 24/10/2017
    Following engagement with the FCA, BrightHouse has committed to pay over £14.8 million (in the form of cash payments and balance adjustments) to 249,000 customers in respect of 384,000 agreements for lending which may not have been affordable and

  4. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.

  5. How the UK will regulate for the future

    Speeches Published: 14/07/2022 Last modified: 14/07/2022
    Speech by Nikhil Rathi, our Chief Executive, delivered at the Peterson Institute for International Economics.

  6. Key findings on our recent work on pension transfer advice

    Multi-firm reviews Published: 06/12/2018 Last modified: 06/12/2018
    Pension transfers have been a priority for us throughout 2018. Our work has focussed in particular on those firms most active in the market. We have also looked more closely into some firms based on intelligence (for example whistleblowing) we

  7. FCA to require insurance firms to publish details of last year’s premium

    Press Releases Published: 03/12/2015 Last modified: 03/12/2015
    It is important that insurers give their customers the information they need to do this and ensure they’re treating their customers fairly.”. ... general, and the treatment of long-standing customers in particular, delivers fair outcomes to consumers.

  8. A helping hand for the invisible hand: the FCA’s approach to competition and innovation

    Speeches Published: 11/06/2018 Last modified: 11/06/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Competition Policy 2018: The relationship between antitrust, innovation and investment, Chatham House, London.

  9. Undertaking cashflow modelling to demonstrate suitability of retirement-related advice

    Published: 20/03/2024 Last modified: 20/03/2024
    Our work on reviewing defined benefit transfer advice and our ongoing supervisory work identified concerns about how firms prepare and use cashflow modelling.

  10. FCA urges consumers to carefully consider what cover they require when buying travel insurance

    News stories Published: 27/09/2019 Last modified: 27/09/2019
    We are aware that some consumers have experienced issues with the scope and terms of their travel insurance when abroad. In particular, some consumers have had issues about whether they are covered for use of private medical facilities when a