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Showing 621 to 630 of 673 search results for particular needs of their vulnerable customers.
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Credit card competition working fairly well but concern for customers in long-term debt
The FCA has published its interim report into the credit card market, including its early thinking into potential remedies. -
A regulatory perspective: the drivers of culture and the role of purpose and governance
Marc Teasdale speaks on regulatory perspective, the driver of cultures and the role of purpose and governance. -
2019 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. -
RMA-G training and competence: help text
RMA-G training and competence: help text -
The role of consumer decision-making in ensuring good market dynamics in the mortgage sector
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, at the Mortgages Conference. -
Liquidity management for investment firms: good practice
The FCA has been working with the Bank of England, at the request of the Financial Policy Committee (FPC), to assess risks posed by open-ended investment funds investing in the fixed income sector. As part of this work we have engaged with a number -
FCA publishes four month update on the banks’ reviews of sales of interest rate hedging products
mis-sold (customers with caps will need to complain to their bank first). ... For customers who have opted-in to the review, the majority of ‘compliance’ assessments (i.e. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
GC14/6 Social media and customer communications: The FCA’s supervisory approach to financial promotions in social media
Digital and, in particular, social media are now becoming the media of choice in many cases for customer communications and specifically for financial promotions. ... set out specific areas that firms need to consider, and provide some solutions and -
A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum