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Consumer credit and consumers in vulnerable circumstances
wellbeing. While many of the people we interviewed had low awareness of the help and support available to them, debt advice is effective in helping people get out of unmanageable debt. ... So helping people get the right advice and solution they need, -
Consumer warning on Northern Provident Investments
Northern Provident Investments Ltd has proposed entering creditors’ voluntary liquidation. The FCA believes there is a high risk of scammers trying to take advantage of customers -
Automated investment services - our expectations
The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back -
Maggie Craig appointed as Head of Department, Scotland
The Financial Conduct Authority (FCA) has today announced the appointment of Maggie Craig as the Head of Department, Scotland. -
Product sales data: process related aspects FAQs
Product sales data: process related aspects FAQs -
Darren Newton banned by the FCA for misappropriating client money
The Financial Conduct Authority (FCA) has today published a Decision Notice, which sets out its decision to ban Darren Lee Newton from working in any regulated activity in the financial services sector. -
Aggregate complaints data charts 2013 H1 [pdf]
These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of -
The FCA and Practitioner Panel 2022/23 survey findings
The survey gathered feedback on how we are doing in regulating the financial services industry. -
Aggregate complaints data charts 2013 H2 [pdf]
These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of -
Financially vulnerable customers’ thematic review: key findings
This review follows our report Mortgage lenders’ arrears management and forbearance (TR14/3, February 2014).