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Showing 1 to 10 of 380 search results for plans to bring in a new Consumer Duty.

1. The FCA’s Consumer Duty will lead to a major shift in financial services

   Press Releases Published: 27/07/2022 Last modified: 27/07/2022
   The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

2. FCA highlights areas of focus for firms implementing the Consumer Duty

   Press Releases Published: 25/01/2023 Last modified: 25/01/2023
   With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty.  

3. Consumer Duty implementation plans

   Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
   The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

4. FCA sets clear plan for next 12 months

   Press Releases Published: 05/04/2023 Last modified: 05/04/2023
   In the second year of its 3-year strategy, the FCA plans to accelerate 4 areas of its work over the next 12 months through further investment and increased resources.

5. Highlights of the FCA’s approach in 2022

   Press Releases Published: 21/12/2022 Last modified: 30/01/2023
   The FCA set out a new three-year strategy in April designed to improve outcomes for consumers and markets.

6. FCA supports firms through the transition to implementing the Consumer Duty

   Press Releases Published: 03/02/2023 Last modified: 06/04/2023
   FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms.

7. FCA regulation boosts consumer protection in the funeral plans market

   Press Releases Published: 29/07/2022 Last modified: 29/07/2022
   The FCA is authorising 26 providers. These firms hold approximately 1.6 million plans, which make up 87% of the market.

8. Consumer Duty: Not once and done

   Speeches Published: 01/11/2023 Last modified: 01/11/2023
   Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

9. Statutory panels

   About us How we operate Published: 19/04/2016 Last modified: 05/06/2024
   The FCA consults on its work with independent statutory panels. Find out more about what each panel covers.

10. Financial conduct regulation in a restless world

    Speeches Published: 08/05/2019 Last modified: 08/05/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Deloitte conduct risk roadshow.