Search results

Showing 1 to 11 of 935 search results for practice in the general insurance market.

1. General Insurance pricing practices market study

   We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

2. Cost of Living: good and poor practice in the general insurance market

   Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
   We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

3. General Insurance Pricing Practices Market Study Forums: 11, 16 and 23 November 2020

   Events Published: 29/10/2020 Last modified: 16/11/2020
   We are holding a series of virtual forums about our proposed package of remedies for the home and motor insurance markets

4. FCA launches general insurance market study

   Press Releases Published: 31/10/2018 Last modified: 31/10/2018
   The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.

5. PS21/11: General insurance pricing practices - amendments

   Policy statements Published: 16/08/2021 Last modified: 02/12/2022
   In May 2021, we published PS21/5 which set out our final rules to address the harm we had found in our GI Pricing Practices Market Study. On 18 August, we published PS21/11, making minor changes to these rules.

6. TR18/4: Pricing practices in the retail general insurance sector: Household insurance

   Thematic reviews Published: 31/10/2018 Last modified: 01/11/2018
   This report sets out the key findings of our thematic work on the pricing practices of household insurance firms. It then details our expectations of firms and our next steps.

7. FCA confirms market study into general insurance "add-ons"

   Press Releases Published: 09/07/2013 Last modified: 09/07/2013
   The Financial Conduct Authority (FCA) has confirmed that it is undertaking its first market study into the practice of selling insurance "add-ons" with purchases like cars or mobile phones.

8. General insurance pricing attestation multi-firm review

   Multi-firm reviews Published: 02/12/2022 Last modified: 02/12/2022
   Assessing how firms satisfied themselves that they do not systematically discriminate against motor and home insurance customers based on the number of years they have held their policy, including any renewal (tenure).

9. General insurance pricing practices: animation transcript [pdf]

   Transcripts Published: 22/09/2020 Last modified: 22/09/2020
   The home and motor insurance markets are not working well for all consumers, especially those who remain loyal over a number of years. We want that to change.

10. Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets

    Research notes Published: 28/05/2021 Last modified: 28/05/2021
    We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market.

11. General insurance add-ons market study

    Market studies Published: 24/07/2014 Last modified: 01/04/2016
    General insurance add-ons market study. Market studies First published:. 24/07/2014. Last updated: 01/04/2016. ... MS14/1: General Insurance Add-Ons: Final Report – Confirmed Findings of the Market Study.