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Showing 332 to 341 of 935 search results for practice in the general insurance market.

  1. PS15/22: General Insurance Add-Ons Market Study – Remedies: banning opt-out selling across financial services and supporting informed decision-making for add-on buyers [pdf]

    Policy statements Published: 28/09/2015 Last modified: 28/09/2015
    In this Policy Statement we report on the main issues arising from Consultation Paper 15/3 (General Insurance Add-ons Market Study – Proposed Remedies: Banning opt-out selling across financial services and supporting informed decision-making for
  2. Aggregate complaints data to 2023 H1 [xlsx]

    Data Published: 19/10/2023
    Aggregate sector wide firm complaints data for 2023 H1. Including opened, closed, upheld, speed of closure and redress.
  3. FCA Data Bulletin: Issue 3 - May 2015 [pdf]

    Data Published: 19/05/2015 Last modified: 19/05/2015
    The FCA looks at how consumers use the FCA Contact Centre and what they ask about. Also where consumers are contacting them from in the UK. The Bulletin also covers complaints about firms, approved persons, skilled persons reports, other data.
  4. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.
  5. FSA Commentary on FSA Complaints Data 2012 H1 [pdf]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2012 H1 including highlights.
  6. Statement on mortgage prisoners

    Statements Published: 01/05/2020 Last modified: 29/11/2021
    The FCA has been working for some time to support mortgage prisoners. This work has continued during the disruption caused by Coronavirus. So far, our action has resulted in reductions in mortgage payments for the vast majority of mortgage prisoners,
  7. Data Bulletin: February 2017 - Consumer contact centre

    Data Published: 23/02/2017 Last modified: 13/08/2021
    This edition focuses on insights from the FCA's consumer contact centre, as well as the latest trends in the retirement income market.
  8. FCA Q3 17/18 Number of skilled person reports commissioned [pdf]

    Data Published: 01/02/2018
    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.
  9. FCA Q2 17/18 Number of skilled person reports commissioned [pdf]

    Data Published: 02/11/2017
    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.
  10. FCA statement - insuring SMEs: business interruption

    Statements Published: 01/05/2020 Last modified: 01/05/2020
    FCA announces it intends to obtain a court declaration to resolve contractual uncertainty in business interruption insurance cover