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Showing 761 to 770 of 950 search results for proposals for a new Consumer Duty.
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GC16/1: Proposed guidance on voluntary redress schemes under the Competition Act 1998
Under changes made by the Consumer Rights Act 2015, we have new powers under the Competition Act 1998 (CA98) allowing us to approve a redress scheme in relation to an infringement ... Therefore, consumers, and organisations that advocate consumer -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
PS21/15: Regulation of funeral plans: Feedback to CP21/20 and final rules
We set out our final and near final rules on funeral plans regulation, including new guidance for providers on their arrangements for trust-backed funeral plans. -
Implementation group on changes to deliver switching options for mortgage prisoners
The group assists industry in preparing for rule changes introduced in 2019 and to promote greater lending flexibility by firms. -
The FSA and the Bank of England relax the barriers to entry for new bank entrants
The Financial Services Authority (FSA) and the Bank of England have published the results of their review (the Review) into barriers to new entrants to the banking sector. This Review sets out significant changes to regulatory requirements and -
FCA publishes review of business interruption insurance claims handling
The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims. -
FS19/7: Building a regulatory framework for effective stewardship
In January 2019, jointly with the Financial Reporting Council (FRC), we published a Discussion Paper, Building a Regulatory Framework for Stewardship (DP 19/1). This Feedback Statement (FS) responds to the views we received, within the scope of our -
CP15/39: Rules and guidance on payment protection insurance complaints
a new rule that would set a deadline by which consumers would need to make their PPI complaints or else lose their right to have them assessed by firms or by ... claims management companies, other paid advocates, and consumer organisations who take -
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
CP15/3: Buy-to-let mortgages: implementing the Mortgage Credit Directive Order 2015
The government has established in legislation a framework for ‘consumer buy-to-let’ (CBTL) mortgages. ... This consultation will affect lenders, administrators, intermediaries and consumers in the buy-to-let mortgage market.