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Showing 891 to 900 of 950 search results for proposals for a new Consumer Duty.
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FCA gives update on banks’ overdraft pricing decisions and plans to support consumers
Our new rules on overdrafts address both how much the most vulnerable were being charged for unarranged overdrafts, and the level of fees and charges that many arranged overdraft customers were paying on top of interest rates. -
PS15/3: Final rules for independent governance committees, including feedback on CP14/16
consumers who are members of workplace personal pension schemes and consumer groups seeking better protection for consumers with workplace personal pensions. ... IGCs will be new governance bodies and we will want to ensure that they are operating -
FS21/2: Approach to Repossessions: Updated Tailored Support Guidance for firms - Feedback on draft guidance for mortgages and consumer credit
We have updated our guidance to firms on our approach to repossessions from 31 January 2021. -
Financial Conduct Authority consults on widening access to the Financial Ombudsman Service for small businesses
The FCA has launched a consultation on plans to give more small businesses access to the Financial Ombudsman Service. This follows a review of the protections available to small and medium sized enterprises as users of financial services. -
PS19/9: Applying the Senior Managers and Certification Regime to Claims Management Companies
This Policy Statement outlines how we will apply our Senior Managers and Certification Regime (SM&CR) to claims management companies (CMCs) and their staff. The regime aims to strengthen individual accountability in the firms we regulate and raise -
FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud
Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that -
FCA fines compliance officer and broker whose actions enabled market abuse to be committed in October 2010
The Financial Conduct Authority (FCA) has fined David Davis, senior partner and compliance officer of Paul E Schweder Miller & Co, £70,258, and Vandana Parikh, a broker at the same firm, £45,673, for failing to act with due skill, care and -
FCA sets out next steps to improve defined benefit pension transfer market
FCA sets out a package of measures designed to address weaknesses across the defined benefit (DB) transfer market. -
FCA proposes rules on investment pathways and other measures to improve retirement outcomes for consumers
The Financial Conduct Authority (FCA) is today consulting on measures to stop up to 100,000 consumers a year losing out on pension income when they access the pension freedoms. -
Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly
This process has been agreed with the FCA, which has an objective to secure an appropriate degree of protection for consumers. ... Here Clydesdale failed in that basic duty and, when it discovered the problem, sought to pass all of the consequences on to