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Showing 1291 to 1300 of 1577 search results for publish complaints data.

  1. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.
  2. Personal loans and coronavirus: temporary guidance for firms

    Finalised guidance Published: 09/04/2020 Last modified: 30/11/2020
    FCA publishes temporary guidance for firms on personal loans during the coronavirus situation
  3. FCA sets out approach to Non-Executive Directors and the Senior Managers Regime

    Press Releases Published: 23/02/2015 Last modified: 23/02/2015
    The FCA plans to publish the following documents over the coming months, including:.
  4. DP14/1 Recovering the costs of administering the regulatory gateway through application fees

    Discussion papers Published: 22/06/2014 Last modified: 07/02/2022
    This discussion paper (DP) invites views on how we should recover from firms the costs of administering the regulatory gateway.
  5. Information on the survey on the British Steel Pension Scheme (BSPS) - February 2022

    FOI Release Date of Release: 25/02/2022
    The FCA provides answers to multiple questions regarding responses to the survey on the British Steel Pension Scheme (BSPS).
  6. DP15/7: Our approach to SMEs as users of financial services

    Discussion papers Published: 27/11/2015 Last modified: 25/08/2016
    refer complaints to the ombudsman service. ... When things go wrong, some struggle to navigate the complaints and claims processes or to obtain redress.
  7. CP19/20: Our framework: assessing adequate financial resources

    Consultations Consultation papers Published: 13/06/2019 Last modified: 08/11/2019
    The FCA are consulting on the purpose of adequate financial resources, what we look for from firms, and our expectations as to the practices firms should adopt within their assessments of adequate financial resources.
  8. CP21/2 Financial Services Compensation Scheme – Management Expenses Levy Limit 2021/22

    Consultation papers Published: 22/01/2021 Last modified: 22/02/2021
    We and the Prudential Regulation Authority (PRA) are consulting on proposals for the annual Management Expenses Levy Limit (MELL) for the Financial Services Compensation Scheme for the financial year 2021/22.
  9. Compensation package agreed for consumers sold card security products

    Press Releases Published: 27/01/2015 Last modified: 28/01/2015
    Any complaints referred to the Financial Ombudsman Service will be considered in line with the terms of the Scheme.
  10. PS14/17: Retirement Reforms and the Guidance Guarantee, including feedback on CP14/11

    Policy statements Published: 27/11/2014 Last modified: 17/08/2021
    This Policy Statement reports on the main issues arising from Consultation Paper 14/11 Retirement reforms and the Guidance Guarantee and publishes near final standards and rules.