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Showing 131 to 140 of 1576 search results for publish complaints data.

  1. PS15/19: Improving complaints handling, feedback on CP14/30 and final rules

    Policy statements Published: 22/07/2015 Last modified: 30/09/2022
    In the Policy Statement the FCA report on the main issues arising from CP14/30 and publish the final rules.

  2. Mutual societies registration function: 2023-24

    Mutual societies Corporate documents Published: 25/05/2023 Last modified: 22/05/2024
    An update on the FCA's work and a breakdown of societies on the register.  

  3. Connaught Fund Independent Reviewer announces update on delivery of his report

    News stories Published: 20/03/2020 Last modified: 18/09/2020
    Raj Parker, the Independent Reviewer into the FSA/FCA approach to the Connaught Income Fund Series 1 (the Fund), has announced that he expects that his draft report will be delivered in early May 2020.

  4. FCA confirms greater access for SMEs to the Financial Ombudsman Service

    Press Releases Published: 16/10/2018 Last modified: 16/10/2018
    The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs).

  5. Letter from the Chairman to the Chief Ombudsman on application for certification under the Alternative Dispute Resolution (ADR) Directive

    Statements Published: 09/07/2015 Last modified: 09/07/2015
    Grounds to refuse to deal with a complaint. 14A. The decision [to refuse to deal] can be made at any time prior to the expiry of three weeks of the date ... At the Oversight Committee meeting, we discussed the requirement to publish the information set

  6. Andrew Bailey speech at the Annual Public Meeting 2018

    Speeches Published: 11/09/2018 Last modified: 11/09/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2018 Annual Public Meeting.

  7. Reducing and preventing financial crime

    Corporate documents Published: 08/02/2024 Last modified: 08/02/2024
    We are providing an update on our progress and looking ahead to identify 4 areas of focus in the coming year.

  8. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  9. FCA to investigate use of personal guarantees in certain small business lending

    Press Releases Published: 05/03/2024 Last modified: 05/03/2024
    The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses

  10. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
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