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TR17/1: Customer understanding: Retail banks and building societies
This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers. -
FCA highlights concerns when credit firms allow repeat borrowing
The FCA has today published the findings of a review into relending by firms that offer high-cost credit. -
Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
Latest FCA perimeter report calls for legislative change to protect consumers
In the 2020/21 Perimeter Report, the FCA has called for legislative change to address concerns beyond its remit. -
FCA announces August and September events for former members of the British Steel Pension Scheme
We are hosting two events in Port Talbot for former members of the British Steel Pension Scheme (BSPS). These events will provide information for those who are concerned about advice they received when they transferred out of the scheme. -
CP15/10: Strengthening accountability in banking: UK branches of foreign banks
We plan to publish a policy statement containing final rules for incoming branches in summer 2015. -
CP14/6: FCA regulated fees and levies: rates proposals 2014/15
We are consulting on our proposed 2014/15 regulatory fees and levies for the FCA, the Financial Ombudsman Service (ombudsman service) general levy, and the Money Advice Service. -
Letter from the Chairman to the Chancellor on Senior Managers and Certificate Scheme: extension to foreign banks
We plan to publish our detailed proposals in relation to both UK institutions and UK branches of foreign banks in a joint consultation with the PRA this year. -
Information for Cash Genie customers about its redress scheme
Ariste Holding Limited, trading as Cash Genie, has entered into an agreement with the FCA to provide over £20 million redress to more than 92,000 customers for unfair practices. -
PS16/4: Fair, reasonable and non-discriminatory access to regulated benchmarks
In this Policy Statement we report on the main issues arising from Consultation Paper 15/18 (Fair, reasonable and non-discriminatory access to regulated benchmarks) and publish the final rules.