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Showing 1471 to 1480 of 1577 search results for publish complaints data.

  1. Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice

    Good and poor practice Published: 07/09/2023 Last modified: 15/11/2023
    The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice.

  2. Lloyds Banking Group fined £4.3 million for delayed PPI redress payments

    Press Releases Published: 19/02/2013 Last modified: 09/12/2016
    The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress.

  3. How innovation and regulation in financial services can drive the UK's economic growth

    Speeches Published: 29/06/2023 Last modified: 29/06/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023.

  4. PS13/6 FCA Regulated fees and levies 2013/14 - Including feedback on CP13/1 and ‘made rules’

    Policy statements Published: 27/06/2013 Last modified: 07/02/2022
    Here, we are publishing the 2013/14 periodic regulatory fees and levies rules for the FCA, Financial Ombudsman Service and Money Advice Service.

  5. Information complaints made about business interruption loans since January 2020 - May 2020

    FOI Release Date of Release: 15/05/2020
    The FCA provides information on complains made to us about business interruption loans since January 1 2020.

  6. PS21/15: Regulation of funeral plans: Feedback to CP21/20 and final rules

    Policy and guidance Policy statements Published: 05/07/2021 Last modified: 05/11/2021
    We set out our final and near final rules on funeral plans regulation, including new guidance for providers on their arrangements for trust-backed funeral plans.

  7. CP19/26: Draft technical standards on the content and format of STS notifications under the onshored Securitisation Regulation

    Consultations Consultation papers Published: 30/07/2019 Last modified: 10/12/2019
    This is the first consultation paper (CP) setting out our proposed technical standards for the onshored Securitisation Regulation.

  8. DP15/6: Possible FCA Handbook changes to reflect the introduction of the Innovative Finance ISA and the regulated activity of advising on peer-to-peer agreements

    Discussion papers Published: 12/11/2015 Last modified: 12/11/2015
    When the legislation has been finalised, we will publish a consultation paper seeking feedback on the rules we propose to introduce. ... We aim to publish a policy statement making final rules in March 2016.

  9. Over 30,000 Yorkshire Building Society customers to be refunded mortgage arrears fees

    Press Releases Published: 17/02/2014 Last modified: 18/02/2014
    YBS has agreed to publish the details of the redress package on its website which can also be found on the FCA’s website.

  10. CP18/36: Brexit: proposed changes to the Handbook and Binding Technical Standards – second consultation

    Consultation papers Published: 23/11/2018 Last modified: 01/03/2019
    In this paper, we publish further proposals on how we will amend our Handbook and EU derived binding technical standards (BTS) if the UK leaves the EU without an implementation period in place. We also consult on our proposed approach to
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