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Showing 1551 to 1560 of 1577 search results for publish complaints data.

  1. PS23/3 – Creation of a baseline financial resilience regulatory return: Feedback to CP22/19 and final rules

    Policy statements Published: 02/05/2023 Last modified: 02/05/2023
    We set out the final rules for a new financial resilience regulatory return for solo-regulated firms.
  2. Insurance providers warned not to undervalue cars or other insured items when settling claims

    Press Releases Published: 02/12/2022 Last modified: 02/12/2022
    Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze.
  3. The FCA sets out in detail how it will regulate consumer credit, including payday lending, when it takes over responsibility in April 2014

    Press Releases Published: 03/10/2013 Last modified: 29/11/2016
    The consultation is open until 3 December 2013 and the FCA will publish its final rules and guidance in February 2014.
  4. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    These issues were not spotted because weaknesses in checking procedures and management information, and a failure to identify customer complaints, meant that YBS management was deprived of information that may have
  5. CP19/24: Recovering the costs of OPBAS: feedback on CP19/13 and consultation on fee-rate for 2019/20

    Consultations Consultation papers Published: 29/07/2019 Last modified: 08/11/2019
    CP19/24: Recovering the costs of OPBAS: feedback on CP19/13 and consultation on fee-rate for 2019/20
  6. FCA takes over regulation of consumer credit firms - research shows 9m people are in serious debt and 1.8m in denial

    Press Releases Published: 01/04/2014 Last modified: 01/04/2014
    overdrafts (the FCA plans to publish research and work with the new Competition and Markets Authority).
  7. DP21/1: Strengthening our financial promotion rules for high-risk investments and firms approving financial promotions

    Discussion papers Published: 29/04/2021 Last modified: 19/01/2022
    Read our proposals on changes we can make to strengthen our financial promotion rules for high-risk investments
  8. Santander UK to contact more than 270,000 borrowers after raising cap on mortgage standard variable rate in 2008 without being clear

    Press Releases Published: 19/04/2013 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has reached an agreement with Santander UK plc (Santander) that will see it contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its mortgage standard variable
  9. FCA decides to cancel payday lender’s interim permission and ban its sole director

    Press Releases Published: 14/07/2016 Last modified: 14/07/2016
    He also failed to take reasonable steps to ensure that WPPL had appropriate systems in place to communicate with customers, to ensure that customer complaints were dealt with adequately, to provide ... Customer complaints were commonly disregarded, and
  10. Upper Tribunal upholds FCA decision to fine and ban Chief Executive of TailorMade Independent Limited, Alistair Burns

    Press Releases Published: 01/08/2018 Last modified: 01/08/2018
    On 31 July 2018, the Upper Tribunal upheld the Financial Conduct Authority’s (FCA) decision to prohibit Alistair Burns, Director and CF1 of TailorMade Independent Limited (TMI) from performing any FCA significant influence or senior management