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Showing 21 to 30 of 1576 search results for publish complaints data.

21. FCA publishes Guidance Guarantee Policy Statement

    Press Releases Published: 27/11/2014 Last modified: 27/11/2014
    FCA publishes Guidance Guarantee Policy Statement. Press Releases First published:. 27/11/2014. ... The FCA has outlined changes to the standards including: how complaints should be dealt with; how the outcome of the guidance guarantee session should be

22. FCA publishes Insurance Distribution Directive consultation

    Press Releases Published: 06/03/2017 Last modified: 06/03/2017
    The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD).

23. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

24. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

25. Opened complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints opened, by product, product group and firm type.

26. CP16/6: Complaints against the Regulators

    Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
    Under the Financial Services Act 2012 the regulators operate a Complaints Scheme to investigate complaints against them. ... If the report makes recommendations or criticisms about the regulators’ handling of complaints, each regulator must respond,

27. FCA publishes final report in relation to RBS GRG

    Press Releases Published: 13/06/2019 Last modified: 13/06/2019
    The Financial Conduct Authority (FCA) has today published the final report on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

28. Previous complaints data

    Data Published: 06/05/2016 Last modified: 25/04/2024
    Explore complaints data for previous years.

29. PS16/11: Complaints against the Regulators

    Policy statements Published: 31/03/2016 Last modified: 31/03/2016
    PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme.

30. Complaints upheld

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints upheld by product group and firm type.