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FSA Commentary on FSA Complaints Data 2010 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights. -
Research
All the research published by the Financial Conduct Authority -
FCA publishes Annual Report and Accounts 2019/20
The Financial Conduct Authority (FCA) publicly censures Conor Foley, the former Chief Executive Officer of Worldspreads, for market abuse and banning him from performing any roles linked to regulated activity. -
Financial regulators publish third edition of plan for upcoming work
The Financial Services Regulatory Initiatives Forum has issued the third edition of the Regulatory Initiatives Grid which lists upcoming work. -
Antony Townsend to be new Complaints Commissioner
The Bank of England and the Financial Conduct Authority (FCA) have today announced the appointment of Antony Townsend as Complaints Commissioner. ... We are pleased that Antony has been appointed as Complaints Commissioner and value the impartial -
Aggregate complaints data: 2020 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group. -
Complaints handling review findings
The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints. -
Aggregate complaints data: 2021 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group. -
FCA publishes terms of reference for credit card market study
FCA publishes terms of reference for credit card market study. Press Releases First published:. ... FCA publishes terms of reference for credit card market study. -
Financial Stability Board publishes Peer Review of UK remuneration regime
A joint statement with the PRA welcoming the Financial Stability Board’s (FSB) Peer Review of the UK’s compensation regime.