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Showing 291 to 300 of 1576 search results for publish complaints data.
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FCA statement on super-complaint from Which?
Which? submitted a super-complaint to the PSR and the FCA calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster. -
Aggregate complaints data to 2023 H2 [xlsx]
Aggregate sector wide firm complaints data for 2023 H2. Including opened, closed, upheld, speed of closure and redress. -
FCA publishes Decision Notice against Markos Markou for lack of oversight
The FCA published a Decision Notice in respect of Markos Markou, the Director and Chief Executive of a mortgage broker firm, Financial Solutions (Euro) Limited (FSE). Mr Markou has referred the Decision Notice to the Tribunal. -
Product sales data - 2023
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to the FCA quarterly. -
FCA calls on insurers to take action as it publishes latest fair value data
The FCA has written to insurers warning that more action must be taken to ensure good consumer outcomes. -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
Aggregate complaints data to 2023 H1 [xlsx]
Aggregate sector wide firm complaints data for 2023 H1. Including opened, closed, upheld, speed of closure and redress. -
FCA publishes proposals on staff incentives and performance management in consumer credit firms
The Financial Conduct Authority (FCA) has published proposals on how consumer credit firms should manage risks related to how they pay and manage the performance of their staff. -
Using claims management companies
The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs. -
Wholesale sector competition review
Wholesale sector competition review. Market studies First published:. 09/07/2014. Last updated: 17/03/2015. Wholesale sector competition review. In February 2015 we concluded our wholesale sector competition review and published our feedback