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Showing 31 to 40 of 1576 search results for publish complaints data.

31. FCA publishes Annual Report and Accounts 2017/18

    Press Releases Published: 19/07/2018 Last modified: 03/08/2018
    The Financial Conduct Authority (FCA) has today published its Annual Report and Accounts, which looks back on the key pieces of work undertaken by the organisation throughout 2017/18.

32. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 24/11/2021
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.

33. Aggregate complaints data: 2022 H1

    Data Published: 20/10/2022 Last modified: 27/04/2023
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group.

34. FCA publishes Final Summary of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 28/11/2017 Last modified: 28/11/2017
    The Financial Conduct Authority (FCA) today publishes the Final Summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

35. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid. ... In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate,

36. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

37. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 

38. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

39. REP025 data item: FAQs

    Tasks for firms Published: 26/10/2023 Last modified: 24/06/2024
    Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).

40. Publications

    Last modified: 19/03/2024
    Policy and guidance, corporate documents, notices and decisions, data, research and forms