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Showing 311 to 320 of 1576 search results for publish complaints data.

  1. Aggregate complaints data to 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress.

  2. Aggregate complaints data to 2021 H1 [xlsx]

    Data Published: 28/10/2021
    Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress.

  3. FCA publishes instructions for accessing and downloading FCA FITRS files

    News stories Published: 05/04/2019 Last modified: 05/04/2019
    We have built FCA FITRS (Financial Instruments Transparency System) to replace ESMA FITRS in the UK.

  4. Aggregate complaints data to 2020 H2 [xlsx]

    Data Published: 29/04/2021
    Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress.

  5. Aggregate complaints data to 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress.

  6. The Financial Conduct Authority publishes its findings on transition management

    Press Releases Published: 10/02/2014 Last modified: 07/02/2022
    Over £165 billion of assets invested in pensions and other large funds are transferred between investment managers, markets and products every year – potentially affecting the returns enjoyed by millions of consumers on their investments – by

  7. FCA publishes a Discussion Paper on the client money distribution rules and the Special Administration Regime

    Press Releases Published: 09/03/2016 Last modified: 09/03/2016
    FCA publishes a Discussion Paper on the client money distribution rules and the Special Administration Regime. ... we are looking to publish a consultation paper containing detailed changes to the CASS 7A rules.

  8. Aggregate complaints data to 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Aggregate sector wide firm complaints data for 2019 H2. Including opened, closed, upheld, speed of closure and redress.

  9. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

  10. Aggregate complaints data to 2019 H1 [xlsx]

    Data Published: 17/10/2019
    Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress.
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