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FCA publishes its Business Plan for 2015/16 and announces details of new supervision and authorisation divisions
FCA publishes its Business Plan for 2015/16 and announces details of new supervision and authorisation divisions. ... to monitor developments in technology and how that affects firms and consumers, including a market study on the use of Big Data in the -
Commentary on the aggregate complaints data 2012 H2 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress. -
FCA Independent Directors Appoint External Law Firm and Publish Terms of Reference
FCA Independent Directors Appoint External Law Firm and Publish Terms of Reference. -
CP14/12: Removing the Transparency Directive’s requirement to publish interim management statements
CP14/12: Removing the Transparency Directive’s requirement to publish interim management statements. ... We intend to publish our feedback later in the year. look at the FCA Handbook. -
FCA publishes terms of reference for its investment and corporate banking market study
The Financial Conduct Authority (FCA) has set out the issues it will focus on as part of its market study into competition in investment and corporate banking. -
Commentary on the aggregate complaints data 2013 H1 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress -
Complaints data sortable table: 2016 H2
Complaints data sortable table: 2016 H2 -
Review of firms’ handling of complaints about packaged bank accounts
Findings from our review of how firms handle complaints about packaged bank accounts. -
The FCA publishes report into mortgage lenders’ arrears management and forbearance
In a review of lenders’ approaches to mortgage arrears management, the Financial Conduct Authority (FCA) found firms had improved practices, placing greater emphasis on the need to treat customers fairly, but identified areas on which the industry -
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