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FSA Commentary on FSA Complaints Data 2006 to 2008 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2006 - 2008 including highlights. -
FSA Complaints data 1 July to 31 December 2011 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2011 H2 including highlights. -
FSA - CP09/21 Transparency as a Regulatory Tool and Publication of Complaints Data [pdf]
Consultation FSA - CP09/21 -
FOI8785 response Annex A [pdf]
The FCA provides data relating to complaints about general insurance products and companies in Annex A. -
Getting regulation right
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the LendIt Conference 2016. -
Policy development update
The policy development update provides some information on our recent and upcoming publications but should not be regarded as comprehensive. -
Sector Views 2017
We need a view of how the financial system works as a whole, as well as within its individual sectors and markets. To develop this view, we divide the system into sectors and monitor them continuously. -
PS18/12: PSR regulatory fees
PSR publish policy statement concluding the review of the regulatory fees regime for the Payment Systems Regulator (PSR). -
Our approach to consumers
Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective. -
FCA Authorisations operating service metrics 2023/24 Q4
The FCA reports on its authorisations metrics quarterly, to provide greater transparency of its performance. This data covers January to March 2024.