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Showing 71 to 80 of 1576 search results for publish complaints data.
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Privacy notice
The FCA's privacy notice explains how and why it uses your personal data. -
Financial promotions quarterly data 2021 Q1
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules, this data is for 2021 Q1. -
Reporting complaints
The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints. Find out how to submit one. -
Financial promotions quarterly data 2021 Q3
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q3. -
Financial promotions quarterly data 2021 Q2
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q2. -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints. -
Re-use of Public Sector Information Regulations
The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies. -
Service standards 2020/21
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21. -
PS17/26: Information about current account services
We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers -
Citizens Advice supercomplaint to the CMA - update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance