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The FCA and our approach to Building Societies
Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA). -
Data strategy update 2022
The FCA sets out where it has made progress against its 2020 Data Strategy, where it has more to do, and where it has increased its focus. -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
Aggregate complaints data: 2018 H2
This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group. -
New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017
The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017. -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
How to organise a COO
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Armstrong Wolfe COO Summit 2023 -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
Mortgage lending and administration return (MLAR)
Find out more about the sections of a Mortgage Lending and Administration Return (MLAR) and what you need to do when submitting one. -
Whistleblowing qualitative assessment survey 2022
This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to