Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 311 to 320 of 370 search results for publish complaints data every.

  1. Andrew Bailey speech at the Annual Public Meeting 2018

    Speeches Published: 11/09/2018 Last modified: 11/09/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2018 Annual Public Meeting.

  2. FSA CP13/7: Consumer credit regulation - our proposed regime

    Consultation papers Published: 06/03/2013 Last modified: 15/01/2015
    On 1 April 2014, the regulation of the consumer credit market will be transferred from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA). This move was announced by the Government, with the aim of increasing protection for

  3. Putting the customer at the centre of the business: is it a long road ahead for the FCA?

    Speeches Published: 25/06/2015 Last modified: 25/06/2015
    Speech by Christopher Woolard, Director of Strategy & Competition, FCA, delivered at the RiskMinds conference Conduct Forum in Brussels. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Update on FCA test case of the validity of business interruption claims

    Press Releases Published: 01/06/2020 Last modified: 01/06/2020
    FCA update on progress on its court action on business interruption (BI) insurance policies

  5. FCA responds to independent reviews into its regulation of London Capital & Finance and Connaught

    Press Releases Published: 17/12/2020 Last modified: 17/12/2020
    The FCA has responded to the independent investigations of its supervision of London Capital & Finance plc (LCF) and Connaught Income Fund Series 1 and connected companies (Connaught)

  6. General insurance pricing attestation multi-firm review

    Multi-firm reviews Published: 02/12/2022 Last modified: 02/12/2022
    Assessing how firms satisfied themselves that they do not systematically discriminate against motor and home insurance customers based on the number of years they have held their policy, including any renewal (tenure).

  7. Update on our work around pensions and retirement income

    Market studies Published: 13/07/2016 Last modified: 12/04/2024
    Pensions and retirement income is a priority sector for the FCA. Read more about our policy work and market monitoring in this area.

  8. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

  9. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints.

  10. Self-certified mortgages from firms not based in the UK – warning to consumers

    News stories Published: 27/01/2016 Last modified: 27/01/2016
    income in every case. ... If you take out a mortgage offered from outside the UK under the ECD, you will lose important UK consumer protection benefits, such as the right to refer complaints to the
Related topics