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The FCA publishes data on complaints and redress for the first half of 2013
The FCA publishes data on complaints and redress for the first half of 2013. ... Firms that receive at least 500 complaints in a six month period must also publish this data on their websites. -
Change to aggregate complaints data: first half (H1) of 2013
The follow change was made to the aggregate complaints data from 2013 H1. -
FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid
FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid. ... In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, -
Data
All data published by the Financial Conduct Authority. -
Firm specific complaints data
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel. -
What we publish
We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available. -
Supervision
Find out more about the FCA's approach to supervising firms. -
Publications
Policy and guidance, corporate documents, notices and decisions, data, research and forms -
Mortgage lending statistics - June 2024
The FCA collects mortgage lending data via the Mortgage Lending and Administration Return (MLAR) which is submitted to the FCA by firms carrying out mortgage lending and mortgage administration. -
About the FCA
The FCA regulates the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Find out more about our role.