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Showing 101 to 110 of 534 search results for publish complaints data on their websites.

  1. Complaints Commissioner

    How we operate Published: 04/04/2016 Last modified: 13/07/2023
    Find out about the role of the Complaints Commissioner and how to get in touch.

  2. CP16/6: Complaints against the Regulators

    Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
    Under the Financial Services Act 2012 the regulators operate a Complaints Scheme to investigate complaints against them. ... If the report makes recommendations or criticisms about the regulators’ handling of complaints, each regulator must respond,

  3. FAMR Baseline tracking

    External research Published: 24/09/2018 Last modified: 24/09/2018
    The Financial Advice Market Review (FAMR) Baseline Report sets out a range of indicators developed to give us a snapshot of the market for financial advice. In line with our commitment to monitor changes in the market, we publish follow-up consumer

  4. Digital publishing form

    Last modified: 09/01/2018
    Yes. N/A. Other considerations. Other considerations:. The Freedom of Information Act requires us to publish and maintain a 'publication scheme'. ... The Scheme is grouped into classes each of which has a description and where relevant, links to other

  5. Mortgage lending statistics - June 2024

    Data Published: 11/06/2024 Last modified: 11/06/2024
    The FCA collects mortgage lending data via the Mortgage Lending and Administration Return (MLAR) which is submitted to the FCA by firms carrying out mortgage lending and mortgage administration.

  6. FCA publishes Insurance Distribution Directive consultation

    Press Releases Published: 06/03/2017 Last modified: 06/03/2017
    The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD).

  7. FCA publishes Guidance Guarantee Policy Statement

    Press Releases Published: 27/11/2014 Last modified: 27/11/2014
    FCA publishes Guidance Guarantee Policy Statement. Press Releases First published:. 27/11/2014. ... The FCA has outlined changes to the standards including: how complaints should be dealt with; how the outcome of the guidance guarantee session should be

  8. General insurance value measures

    General insurers and insurance intermediaries Published: 10/11/2021 Last modified: 15/02/2022
    We've introduced new rules on reporting data on value measures in the general insurance market.

  9. Accessibility

    Last modified: 18/01/2024
    Find out about the individual cookies we use on the Panels' website, and why we use them.

  10. Statement on FCA data breach

    Statements Published: 25/02/2020 Last modified: 26/02/2020
    The FCA was recently made aware that, in a response to a Freedom of Information Act request published on our website in November 2019, certain underlying confidential information may have been accessible.