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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
AISP models under PSD2
The FCA provides what an Agency models for authorised payment institutions or small payment institutions under PSD2 -
Firm level complaints data 2018 H2 [xlsx]
Firm level complaints data 2018 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Financial Lives Survey 2017: Data Tables: Volume 6 - General insurance and protection [xlsx]
This volume of tables contains questions on: general insurance & protection, motor insurance, home content & buildings insurance, single trip insurance, mobile phone insurance and pet insurance. -
Aggregate complaints data charts 2016 H1 [pdf]
These charts look at total number of complaints opened and total number excluding Payment Protection Insurance (PPI), complaints broken down by product type and the top five most complained about products or services in 2016 H1, percentage of total -
Firm level complaints data 2018 H1 [xlsx]
Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2017 H2 [xlsx]
Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Apply to become a mortgage broker
Find out what permissions you'll need to apply to the FCA for authorisation, and what the FCA expects to see in your application. -
The regulatory challenge
The regulatory challenge. Speeches First published:. 23/02/2015. Last updated: 24/02/2015. Share page. ... The general public no longer sees financial services as a profession providing a vital service to individuals and businesses. -
Firm level complaints data 2017 H1 [xlsx]
Firm level complaints data 2017 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
FSA Firm-level complaints data 2011 H2 [xls]
FSA Firm-level complaints data 2011 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.