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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
PS23/9: Finalised insurance guidance on supporting customers in financial difficulty’
FCA summarises the feedback received to CP23/1 on insurance guidance for supporting customers in financial difficulty and set out response and finalised guidance. -
Aggregate complaints data: 2018 H2
This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group. -
Innovating for the future: the next phase of Project Innovate
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Innovate Finance Global Summit. -
FCA supports firms through the transition to implementing the Consumer Duty
FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms. -
Call for Input: SME access to the Financial Ombudsman Service
We are looking to start a review of the rules extending SME access to FOS. -
High-cost credit review
The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers. -
Redress package agreed for consumers mis-sold CPP insurance products
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection -
RMA-D1 Regulatory capital
RMA-D1 Regulatory capital -
Improving the Appointed Representatives regime through greater use of data
This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and -
FCA confirms extension of the Temporary Permission Regime deadline
The FCA has today confirmed the deadline for notifications for the temporary permissions regime (TPR) will be extended to the end of 30 October 2019. TPR would allow EEA-based firms passporting into the UK to continue new and existing regulated