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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
FCA urges consumers to carefully consider what cover they require when buying travel insurance
We are aware that some consumers have experienced issues with the scope and terms of their travel insurance when abroad. In particular, some consumers have had issues about whether they are covered for use of private medical facilities when a -
FCA makes final appointment to ExCo with Georgina Philippou as Chief Operating Officer
Press Releases First published:. 22/09/2015. Last updated: 22/09/2015. Share page. ... The FCA also announced that Linda Woodall would become Director of Life Insurance and Financial Advice. -
Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise
Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority. -
Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms
We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus. -
Financial watchdog warns insurers to protect customers’ wellbeing during cost of living squeeze
The Financial Conduct Authority (FCA) has written to insurers urging them to protect customers as the cost of living rises -
FCA response to the independent panels’ annual reports
In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports. -
Reforms will make financial advice and guidance work better for consumers
Press Releases First published:. 14/03/2016. Last updated: 14/03/2016. Share page. ... The report also urges the government to explore ways to improve the existing income tax and National Insurance exemption for employer-arranged pension advice. -
PS22/13: Calculating redress for non-compliant pension transfer advice
We set out the changes to our methodology for calculating redress for consumers who suffered financial loss from transferring from a defined benefit to a defined contribution pension scheme following non-compliant advice. This includes former -
Consumer Investments Strategy – 1 year update
The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
Ex post Impact Evaluation Framework – Feedback Statement
This feedback statement summarises views received from our stakeholders after the publication of a discussion paper in April 2018, and our responses to them.