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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
FSA Complaints data 2006 to 2008 [xls]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
Final notice 2016: Andrea Christine Sadler [pdf]
This final notice refers to breaches of APER 6 and FIT related to appointed representatives, client money, failing to act on information appropriately, lack of fitness/propriety and unfair treatment of customers in the general insurance and -
FCA Final Notice 2014: Peter Halpin [pdf]
This final notice refers to breaches of APER 7 related to unfair treatment of customers, mis-selling, remuneration, and culture/governance in the general insurance and protection sector. We imposed a fine and a prohibition -
MS18/1.2: Annex 6: Future trends in general insurance pricing research report [pdf]
The FCA asked Deloitte to identify the emergence of new business models and review their potential impact on pricing to understand the implications on potential remedies from the pricing review. This annex is part of the General Insurance Pricing -
Final Notice 2015: Oracle Financial Planning [pdf]
This final notice refers to breaches of Threshold Conditions and PRIN 11 related to failing to be open and co-operative in the general insurance intermediary sector. We imposed a cancellation. -
Societies prosecuted in 2016 [pdf]
Societies that have been prosecuted for failing to submit an annual return and accounts in 2016. -
FSA Complaints data 2011 H2 [pdf]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSCS Sub-Class SB01 - Guidance [pdf]
FSCS Sub-Class SB01 - Guidance -
FSA Complaints data 2009 H1 [xls]
Aggregate complaints statistics: 2006 - 2009 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2009 H1 [pdf]
Aggregate complaints statistics: 2006 - 2009 (H1). Including opened, closed, upheld, speed of closure and redress.