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Showing 41 to 50 of 383 search results for relation to sales of insurance policies.

  1. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  2. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  3. Regulation in a changing world

    Speeches Published: 21/10/2019 Last modified: 21/10/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the City of London/Cicero event on Future of Regulation.

  4. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    their customers fairly when handling Payment Protection Insurance (PPI) complaints between March 2012 and May 2013. ... In some instances, Lloyds did not contact customers to enable them to give their account of the sale.

  5. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.

  6. FCA publishes its Business Plan for 2015/16 and announces details of new supervision and authorisation divisions

    Press Releases Published: 24/03/2015 Last modified: 14/09/2015
    to examine whether the sales practices of pension providers have improved since the 2014 review into annuities sales. ... There is one new area of forward looking focus:. firms’ systems and controls in relation to financial crime.

  7. Brexit: information for life insurers in the UK about pensions and retirement income

    Firms Published: 26/02/2019 Last modified: 12/03/2024
    A focus for UK life insurers is their ability to continue to provide services to EEA-based customers (including expats).

  8. PS21/8: Regulation of funeral plans - Feedback to CP21/4 and final rules

    Policy statements Published: 02/03/2021 Last modified: 05/07/2021
    This policy statement sets out our final rules, guidance and standards as the pre-paid funeral plans sector enters our regulation.

  9. CP15/13: General Insurance Add-ons Market Study – Proposed Remedies: banning opt-out selling and supporting informed decision-making for add-on buyers

    Consultation papers Published: 25/03/2015 Last modified: 25/03/2015
    We are consulting on our proposals to improve the add-on sales mechanism to help customers make better decisions when buying add-ons to general insurance products. ... banning opt-out selling, and. improving product information provision in relation to

  10. Our approach to international firms

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Find out what standards we expect from international firms providing financial services in the UK, or preparing to apply for full UK authorisation.
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