Search results
Showing 1 to 10 of 933 search results for requirements under the Consumer Duty.
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Expectations of firms offering fractional shares to retail investors
FCA's expectations under the Consumer Duty for firms offering fractional shares. -
Overdraft repeat use: good practice and areas of concern
We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings. -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
Findings of multi-firm review into insurers' valuation of vehicles
We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims). -
Trading names
Learn what you should and shouldn’t do when registering a trading name that’s different from your firm’s registered company name. -
Helping firms provide more support to customers making investment decisions
Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation. -
Consumer Duty – information for firms
To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market. -
Markets
FCA Markets landing page. -
Electronic money and payment institutions
Authorisation for payment institutions are applied under the Revised Payment Services Directive (PSD2). Read more and learn how to submit your application. -
Accepting pension transfer referrals from overseas advisers: UK authorised firms’ responsibilities
The FCA highlights the increased risks to consumers when overseas firms refer defined benefit scheme members to UK firms for pension transfer advice.