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Showing 261 to 270 of 933 search results for requirements under the Consumer Duty.
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The Financial Conduct Authority publishes Approach to Consumers paper, alongside Discussion Paper on Duty of Care
The Financial Conduct Authority (FCA) has today outlined the measures it will take to protect consumers and sets out when and how the organisation takes action. The Approach to Consumers document published today sits alongside a new discussion -
Whistleblowing quarterly data 2023 Q4
The data shows the number of new whistleblowing reports the FCA received in October and December 2023 and the allegations they featured. -
Mortgage Charter uptake data
The FCA provides the latest quarterly data from firms who have signed up to the Government’s Mortgage Charter. -
Principles of good regulation
We must consider the principles of good regulation when carrying out our work. And regulated firms must adhere to the principles for businesses, which are their fundamental obligations as set out in our Handbook. -
Helping people access cash
How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash. -
Final Notice 2022: TFS Loans Ltd (in administration) [pdf]
This Final Notice (TFS Loans Ltd in administration) refers to breaches of the Principle 6 and 3 and CONC related to the unfair treatment of customers acting as guarantors in the consumer credit sector. A financial penalty has been imposed and TFS -
2016 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. -
Enforcement
Find out more about FCA enforcement powers, including how we protect consumers and act against firms and individuals that don’t meet our standards. -
The FCA and mutual societies
Find out about our role in registering mutual societies. -
Service standards 2020/21
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.