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Showing 871 to 880 of 933 search results for requirements under the Consumer Duty.
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FCA calls on firms to act following review of costs and charges disclosure in the investment sector
The Financial Conduct Authority (FCA) has today published the key findings of supervisory work to assess the effectiveness of disclosure by asset managers and intermediaries, such as wealth managers, to their retail customers. This work was prompted -
Payday lender Cash Genie to provide £20 million redress to over 92,000 customers
In other cases, the firm charged fees which it was not entitled to under its customer contracts;. ... Following discussions with the FCA, in July 2014 Cash Genie formalised its commitment to investigate past practices and pay redress to consumers under a -
TR15/5: Provision of premium finance to retail general insurance customers
This report is aimed at general insurance intermediaries, insurers, relevant trade associations and consumer bodies. ... References to potential shortcomings in compliance with our Consumer Credit sourcebook and the Consumer Credit Act apply to firms -
ICAP Europe Limited fined £14 million for significant failings in relation to LIBOR
IEL agreed to settle at an early stage of the investigation and therefore qualified for a 30% discount under the FCA's settlement discount scheme. ... Benchmark reference rates such as LIBOR also affect payments made under a wide range of other contracts -
FCA fines Barclays £72 million for poor handling of financial crime risks
Barclays went to unacceptable lengths to accommodate the clients.Specifically, Barclays did not obtain information that it was required to obtain from the clients to comply with financial crime requirements. ... To support this it has three operational -
CP17/40: Individual accountability: Transitioning FCA firms and individuals to the Senior Managers & Certification Regime
The proposals in this consultation relate to allfirms authorised by us under FSMA, except for:. ... Consumers may be interested how individual accountability is being enhanced within financial services. -
Coronavirus and customers in temporary financial difficulty: draft guidance for insurance and premium finance firms
FCA guidance on our expectations for firms when dealing with customers of general insurance and pure protection contracts who may be experiencing temporary financial difficulty because of coronavirus -
CP13/10: Detailed proposals for the FCA regime for consumer credit
In particular our proposals will interest:. firms that currently hold individual or group consumer credit licences issued by the OFT under the Consumer Credit Act (CCA). ... firms that are considering carry out consumer credit activities, including debt -
FCA sets out proposals to strengthen its financial promotion rules for high-risk investments
Read our proposals to help retail investors make more effective decisions on high-risk investments -
Information on how Consumer Credit Act 1974 s.75 applies to travel services payments – September 2021
FCA provides information on how Consumer Credit Act 1974 s.75 applies to travel services payments made via travel agents.