Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 101 to 110 of 484 search results for respond to the needs of vulnerable customers.

  1. Buildings insurance for leasehold properties

    Firms General insurers and insurance intermediaries Published: 30/04/2021 Last modified: 30/04/2021
    Our expectations of regulated firms when arranging and providing fair value buildings insurance for leasehold apartment buildings.

  2. Car finance complaints

    Complaints Consumers Published: 11/01/2024 Last modified: 21/03/2024
    Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you.

  3. A test of conscience

    Speeches Published: 23/02/2015 Last modified: 26/02/2015
    Many domestic firms have established mission statements to support consumers in vulnerable circumstances. ... Consumers in vulnerable circumstances, for example, should not need to repeat their story multiple times to multiple people.

  4. Firms

    Firms Last modified: 27/07/2022
    Tasks for regulated firms and authorisation information for new firms

  5. Women’s Economic Empowerment TechSprint 2021

    Published: 08/06/2021 Last modified: 08/06/2021
    Women’s Economic Empowerment TechSprint 2021

  6. Coronavirus (Covid-19): Information for firms on consumer credit

    Published: 04/12/2020 Last modified: 25/03/2021
    Information for firms on credit cards (including store cards and catalogue credit), personal loans, overdrafts, motor finance and high cost credit agreements.

  7. Occasional Paper No. 8: Consumer Vulnerability

    Occasional papers Published: 23/02/2015 Last modified: 27/04/2020
    Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.

  8. Information for customers of Triton Insurance Brokers Ltd

    News stories Published: 21/02/2020 Last modified: 21/02/2020
    On 17 February 2020, the FCA removed Triton’s permission to conduct regulated business in the UK, this includes arranging insurance contracts.

  9. The FCA’s and PSR’s joint approach to Access to Cash

    Statements Published: 16/06/2020 Last modified: 16/06/2020
    For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as

  10. FCA puts the spotlight on debt management firms

    Press Releases Published: 15/03/2019 Last modified: 15/03/2019
    The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal
Related topics