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Showing 111 to 120 of 484 search results for respond to the needs of vulnerable customers.
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Funeral plan providers and intermediaries
The FCA regulates the pre-paid funeral plans sector. See all our resources for firms. -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar -
Client agreements for transferring investment business
Firms carrying on designated investment businesses that acquire new clients through a transfer of business or takeover need proof of customer consent -
Apply for a waiver or modification
Find out how to apply to us for a waiver or modification of Handbook rules. -
Access to cash FCA and PSR joint statement
The FCA and Payment Systems Regulator are committed to ensuring that cash, and the infrastructure that supports it, remains available for those who need it. -
Protecting access to cash and banking services
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0 -
FCA announces support for customers who are struggling to pay their mortgage due to coronavirus
FCA announces proposals to support customers struggling to pay their mortgage due to coronavirus (Covid-19). -
FCA tells lenders to support consumers struggling with the cost of living
The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue -
Digital Sandbox pilots
Find out about the 2 pilots of the Digital Sandbox that the FCA has held. -
Operational Resilience
We set out the requirements of our policy and how to report an operational disruption.