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Showing 171 to 180 of 484 search results for respond to the needs of vulnerable customers.

  1. Statement on funeral plan provider applications

    Statements Published: 15/02/2022 Last modified: 15/02/2022
    From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law.
  2. Helping consumers with debt management plans

    News stories Published: 13/01/2016 Last modified: 03/09/2016
    Consumers who need advice on their debt management plan can contact the Money Advice Service. ... writing to customers of firms which no longer have the relevant permissions with advice.
  3. Changes in mortgage regulation

    Speeches Published: 11/11/2015 Last modified: 11/11/2015
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations, delivered at the Council of Mortgage Lenders conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  4. Credit unions carrying out consumer credit activities

    Tasks for firms Published: 16/11/2015 Last modified: 03/04/2024
    Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity.
  5. High-cost credit review

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers.
  6. Apply to become a general insurance intermediary

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    Learn how to apply to the FCA for authorisation if you're a general insurance intermediary, Lloyds and London Market Intermediary or a price comparison website.
  7. Ageing population and financial services

    Occasional papers Published: 21/09/2017 Last modified: 21/09/2017
    In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry. 
  8. Reaping the rewards of investing in women

    Speeches Published: 16/04/2024 Last modified: 24/04/2024
    Speech by Sheree Howard, Executive Director of Risk and Compliance Oversight at PIMFA Women’s symposium conference
  9. Getting regulation right

    Speeches Published: 10/10/2016 Last modified: 10/10/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the LendIt Conference 2016.
  10. LIBOR and mortgage interest rates

    Consumers Your rights Published: 10/06/2021 Last modified: 20/03/2023
    LIBOR is an interest rate benchmark that’s being phased out. If your mortgage uses LIBOR, find out what you should expect to happen and what you need to do.