Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 231 to 240 of 484 search results for respond to the needs of vulnerable customers.

  1. Payments after PSD2: evolution or revolution

    Speeches Published: 10/04/2018 Last modified: 10/04/2018
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference.

  2. Lenders to pay out up to £47m in redress to borrowers in difficulty

    Press Releases Published: 25/05/2023 Last modified: 25/05/2023
    We are consulting on proposals to incorporate the temporary coronavirus tailored support guidance (TSG) for credit and mortgages into the Handbook on a permanent basis.

  3. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  4. FCA provides update on support for consumers impacted by coronavirus

    Statements Published: 05/03/2021 Last modified: 05/03/2021
    The FCA has provided an update on mortgages tailored support guidance for consumers impacted by coronavirus.

  5. Maintaining market confidence: an update on Brexit

    Speeches Published: 05/11/2018 Last modified: 05/11/2018
    Speech delivered by Nausicaa Delfas, Executive Director of International at the City and Financial: 3rd UK Financial Services Brexit Summit

  6. New year delivers fairer home and motor insurance renewals

    Press Releases Published: 30/12/2021 Last modified: 30/12/2021
    From 1 January insurers will be banned from quoting customers a higher price for renewing their home or motor insurance than they would pay if they were a new customer.

  7. Turning technology against criminals

    Speeches Published: 22/05/2018 Last modified: 24/05/2018
    Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the Anti-Money Laundering TechSprint, London

  8. Innovation in financial services

    Speeches Published: 10/11/2015 Last modified: 10/11/2015
    Speech by Christopher Woolard, director of strategy and competition at the FCA, delivered at the FinanceAsia Annual Compliance Summit in Hong Kong on 10 November 2015. This is the text of the speech as drafted, which may differ from the delivered

  9. The future of the UK mortgage market

    Speeches Published: 07/09/2015 Last modified: 07/09/2015
    Speech by Christopher Woolard, Director of Strategy & Competition, FCA, delivered at the FCA mortgage conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. FCA announces proposals to further support consumer credit customers

    Press Releases Published: 19/06/2020 Last modified: 19/06/2020
    The FCA has today announced proposals which would provide continued support for users of certain consumer credit products, who are facing a financial impact because of the exceptional circumstances arising from coronavirus.
Related topics