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Showing 271 to 280 of 484 search results for respond to the needs of vulnerable customers.

  1. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

  2. Credit cards (including retail revolving credit) and coronavirus: draft guidance and rules for firms

    Guidance consultations Published: 01/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on credit cards and retail revolving credit during the coronavirus situation.

  3. Accomplishments of the last 5 years

    Speeches Published: 14/03/2018 Last modified: 14/03/2018
    Speech by John Griffith-Jones, Chairman, FCA, delivered at an event hosted by TheCityUK at Linklaters LLP, London.

  4. Financial conduct regulation in a restless world

    Speeches Published: 08/05/2019 Last modified: 08/05/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Deloitte conduct risk roadshow.

  5. Getting affordability right in consumer credit

    Speeches Published: 15/03/2018 Last modified: 15/03/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, at Credit Summit, London.

  6. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    something only institutions that submit Libor need to worry about and then only on the LIBOR related desks. ... The PSR will have objectives to promote competition and innovation, and to ensure responsiveness to consumer needs.

  7. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  8. The rationale for the FCA’s Mission and the context which the FCA operates in

    Speeches Published: 26/10/2016 Last modified: 10/11/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House.

  9. FCA announces redress scheme for rent-to-own firm PerfectHome

    Press Releases Published: 20/03/2018 Last modified: 20/03/2018
    PerfectHome has agreed with the Financial Conduct Authority (FCA) a package of redress totalling over £2.1 million. This will be made up of cash payments and balance write-offs for 37,000 customers.

  10. Financial Lives 2022 survey – people’s stories and the Consumer Duty

    Financial Lives Published: 26/07/2023 Last modified: 10/11/2023
    Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey.
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