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Showing 281 to 290 of 484 search results for respond to the needs of vulnerable customers.
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New overdraft rules mean 7 out of 10 people will be better off or see no change
7 out of 10 overdraft users will be better off or see no change, when new rules on overdrafts, introduced by the Financial Conduct Authority, come into force in April 2020. -
Consumer credit research: debt management
Read our research to understand the debt management market and the people that use it. -
Current account services providers' links
The FCA provides Tables of providers’ website links and API locations for information about current account services for each brand. -
The FCA and our approach to Building Societies
Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA). -
£12 million compensation to be paid to thousands of struggling borrowers
The FCA expects lenders to learn the lessons from good and poor practice during the Covid-19 pandemic to help borrowers during the cost-of-living squeeze. -
Overdrafts and coronavirus: temporary guidance for firms
FCA publishes temporary guidance on overdrafts during the coronavirus situation -
Why black inclusion matters to us
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at New Financial. -
Lloyds Banking Group sets up redress scheme for mortgage arrears customers
Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments. -
FCA proposes additional measures to help insurance customers in financial difficulty
The FCA has published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020. -
FCA contacting 16,000 customers of debt management firm, PDHL
FCA contacting 16,000 customers of debt management firm, PDHL. Press Releases First published:. ... For example, one customer called PDHL to inform them that they had lost their job.