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Showing 31 to 40 of 490 search results for respond to the needs of vulnerable customers.
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The business of social purpose
A speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, on the business of social purpose. -
FCA confirms the increase in thresholds for contactless payments
The Financial Conduct Authority (FCA) has confirmed changes to its rules to allow for an increase in the single transaction contactless payment threshold from £45 to £100. The contactless threshold for multiple transactions will also increase from -
CP21/13: A new Consumer Duty
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers -
Fighting financial crime – the force multiplier effect
Speech by Sarah Pritchard, Executive Director, Markets, FCA at the Financial Crime Summit – 1LOD. -
IRHP: background to the review
Information on why the review was conducted. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
The growth of the UK credit card market
Speech by Martin Wheatley, Chief Executive, the FCA, at Credit Today's Credit Summit, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Human face of regulation
Speech by Martin Wheatley, Chief Executive, the FCA, at the London School of Economics, London -
Agile regulation and planning for success
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at CISI/The Financial Planning Conference 2022 -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.