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Showing 311 to 320 of 484 search results for respond to the needs of vulnerable customers.

  1. FCA statement on EBA’s draft PSD2 Guidelines and Opinion for banks and others involved in open banking

    Statements Published: 22/06/2018 Last modified: 22/06/2018
    On 13 June 2018 the European Banking Authority (EBA) published an Opinion and draft Guidelines on the Regulatory Technical Standards (RTS) on Strong Customer Authentication and Common and Secure Communication.

  2. Methodology note on calculating capital pressures

    Statements Published: 27/03/2013 Last modified: 29/03/2013
    In November 2012 the interim Financial Policy Committee recommended that the FSA takes action to ensure that the capital of UK banks and building societies reflects a proper valuation of their assets, a realistic assessment of future conduct costs

  3. How we process approved person applications

    Tasks for regulated firms Published: 12/05/2015 Last modified: 08/12/2022
    Find out what happens after submitting your application, including how long it takes for us to make a decision and the possible outcomes.

  4. Wealth Management Association (formerly APCIMS) speech

    Speeches Published: 09/10/2013 Last modified: 10/10/2013
    Speech by FCA Chairman, John Griffith-Jones, delivered to the Wealth Management Association in London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. Countdown to consumer credit takeover

    Speeches Published: 05/03/2014 Last modified: 07/02/2022
    Speech by Christopher Woolard, Director of Policy, Risk and Research, the FCA, at Frontier Economics, London.

  6. FCA confirms further support for motor finance and high-cost credit customers

    Press Releases Published: 15/07/2020 Last modified: 15/07/2020
    We confirm support for users of motor finance, buy-now pay-later, rent-to-own, pawnbroking and high-cost short-term credit products, who face payment difficulties due to coronavirus.

  7. Promoting competitiveness is a juggling act

    Speeches Published: 18/04/2024 Last modified: 18/04/2024
    Speech by Sarah Pritchard, Executive Director, Markets and Executive Director, International at TheCityUK International Conference 2024.

  8. FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 02/06/2020 Last modified: 02/06/2020
    The FCA has today confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one.

  9. FCA’s national and international response to coronavirus (Covid-19) and Brexit

    Speeches Published: 06/05/2020 Last modified: 08/04/2024
    Speech delivered by Nausicaa Delfas, Executive Director of International, at Deloitte Annual Conduct Risk Conference (webinar).

  10. FCA finalises its expectation for firms on maintaining access to cash for customers

    Press Releases Published: 14/09/2020 Last modified: 18/09/2020
    The FCA has set out its expectations for the steps firms should take when considering closing branches or ATMs, or converting a free to use ATMs to pay to use.
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